(4.0 / 5)1765+ Ratings

The Works Reviews

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Overall Rating

4.0
13 Reviews
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About The Works

Theworks.co.uk is a platform that offers a wide range of products. The store is divided into five product "zones": Kids, Arts and Craft, Stationery, Family Gifts, and Seasonal/Regional. The Kids zone includes toys and games, while the Arts and Craft zone provides everything needed for the next project. The Stationery zone offers a variety of stationery items, and the Family Gifts zone has a selection of gifts suitable for family members. The Seasonal/Regional zone includes a selection of local interest and tourist-specific ranges. The website also offers huge savings on a range of art and craft supplies, books, and stationery. Customers can browse through the selection of great value products or use the search box to find specific items. The platform has an easy-to-use ordering system, and customers can create an account to manage their contact and delivery details and contact preferences. The platform accepts payments from VISA, MasterCard, Debit Cards, and AMEX, and customers can also checkout using their PayPal or Apple Pay account. The platform has a high Independent Service Rating based on verified reviews.

The Works Coupon & Discount Codes

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The Works Customer Reviews (13)

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Olivér Szántó
Olivér Szántó
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Feb 13, 2023
Petra Priest
Petra Priest
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Feb 12, 2023
Carol Vanbuskirk
Carol Vanbuskirk
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Feb 12, 2023
Christine Masson
Christine Masson
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Feb 12, 2023
Artus Roussel
Artus Roussel
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Feb 11, 2023
Abdelouahed Donkervoort
Abdelouahed Donkervoort
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Feb 10, 2023
Earl Leger
Earl Leger
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Feb 9, 2023
Harvey Dixon
Harvey Dixon
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Feb 9, 2023
Chelsea Kaur
Chelsea Kaur
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Feb 8, 2023
Charlotte Henderson
Charlotte Henderson
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Feb 7, 2023

The Works Customer’s Q&A

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The Works Features and Benefits

Key features and benefits of theworks.co.uk include:

  • Wide variety of products: Offers a wide range of products including books, art and craft materials, gifts, toys, games, and stationery.
  • Multi-channel experience: Provides a strong multi-channel proposition, enhancing the shopping experience.
  • Nationwide presence: Operates more than 500 stores across the UK and Ireland.
  • Inclusive and accessible working environment: Offers an inclusive and accessible working environment for its employees.
  • Employee engagement: Uses its internal communications platform, MyWorks, to celebrate and update its teams regularly on individual and company milestones.
  • Sustainable changes: On a mission to make sustainable changes for its people, communities, and planet.
  • Charitable activities: Has partnered with charities, Mind and National Literacy Trust to align its corporate causes with company values.

These features and benefits make theworks.co.uk a unique and special place for both customers and employees. However, individual experiences may vary. Always consider personal needs and preferences when choosing a retailer.

About Theworks.co.uk Payment Method?

The payment methods accepted by Theworks.co.uk include Visa, MasterCard, Maestro, American Express, and PayPal. Please note that the website only accepts payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling. Currently, Gift cards cannot be used online, but can be used in any of their stores. It's important to note that once orders have been placed, they cannot be cancelled or amended. This means that the delivery address, products, or payment methods of your order cannot be altered. Any unwanted items may be returned for a refund once you have received them.

The Works FAQs

FAQ

How To Open A The Works Account?

To open an account on theworks.co.uk, follow these steps:

  1. Navigate to the theworks.co.uk website.
  2. Click on the Account link at the top right of the page.
  3. Enter your details into the form provided within the Create an Account section.
  4. After filling in your details, click Create an Account.
  5. Once the registration is complete, you will be taken to your account.

Remember, next time you visit the website, simply sign in using the email address and password you've provided. If you forget your registered email address, contact the customer service team for assistance. They can provide you with your account details based on your account/order history. You can change any of your account details at any time by using the Account link at the top of every page and logging in. You can add/edit information relating to your Title, Name, Contact Details, Delivery Address(es), Email Address, and Password here. If your account is disabled, contact the customer service team for assistance. They can help you reactivate your account.

FAQ

The Works Alternatives

Here are the top alternatives to theworks.co.uk:

  1. whsmith.co.uk: A place to find stationery, books, toys, games, and more.
  2. hobbycraft.co.uk: Offers everything needed for art, knit and stitch, papercraft, wedding, party, baking, and more.
  3. wilko.com: Provides everyday essentials for garden, home, decorating & DIY, pets, cleaning, and more.
  4. books2door.com: Offers books for kids with free delivery for orders over £35.
  5. bakerross.co.uk.
  6. jacksonsart.com.
  7. cassart.co.uk.
  8. 7dayshop.com.
  9. hobbycraft.co.uk.
  10. Other sites.

Please note that these alternatives were ranked by their affinity to theworks.co.uk in terms of keyword traffic, audience targeting, and market overlap.

FAQ

Does The Works deliver to my area?

Yes, The Works offers Standard Delivery services on all orders shipped throughout the UK and the Republic of Ireland.
FAQ

Can I amend my order?

Unfortunately, you cannot cancel or amend your order once it has been placed. This includes changing the delivery address, products, or payment methods. However, you can always return any unwanted items to them for a refund.
FAQ

How do I return items?

You can return any item for a refund by following a few simple steps. Items ordered online can be returned back to your Local Store. Please parcel your goods with the original documentation included. For damaged or faulty items, please use their Contact Centre or return them to your nearest store for a full refund.
FAQ

What is The Works' returns policy?

As a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which The Works begins provision of the services.
FAQ

I have returned my order to you, when will I get my refund?

Once an order has been received back by the warehouse, The Works aims to process your refund within 7 days. You will receive an email detailing the total refund amount and the item(s) that have been refunded. The refund will take 3-5 working days (Monday to Friday) to transfer to your bank.
FAQ

Theworks.co.uk Return Policy?

TheWorks.co.uk has a Return Policy that states if payment is not received and products ordered have already been received, the products must be paid for or returned. The return must be in accordance with reasonable return instructions provided and in the same condition as received. As for the Shipping Policy, it is not explicitly mentioned in the search results. However, there is mention of order tracking and delivery under their Support Centre. It is recommended to visit their official website for more detailed information. Please note that this information is based on the most recent data available and may be subject to change. Always refer to the official website for the most accurate and up-to-date information.

FAQ

About Theworks.co.uk Popular Products and Services?

TheWorks.co.uk PLC, trading as The Works, is a discount retailer based in the United Kingdom. The company sells a variety of products including books, art and craft materials, gifts, toys, games, and stationery. With more than 500 stores across the UK and Ireland, it offers a unique and enjoyable shopping experience. The Works stores are categorised into five product "zones": Kids (toys, games etc.), Arts and Craft, Stationery, Family Gifts, and Seasonal/Regional, which includes a selection of local interest and tourist-specific ranges. The company's first e-commerce platform, TheWorks.co.uk, was launched in January 2012. The company's loyalty card scheme, 'Together', was launched in 2013, and had reached one million members by the end of 2016. The scheme closed down in March 2024. The Works is committed to offering customers a wide variety of good quality, great value products across its specialist categories through its evolving multi-channel experience. The Works is the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery.

FAQ

What are the recent financial results of Theworks.co.uk?

TheWorks.co.uk delivered a resilient performance in FY23 against a challenging backdrop, with total sales increasing by 6.1% to £316.6m (FY22: £298.4m). Stores, which represented 88.8% of total sales, delivered an LFL sales increase of 7.5%. However, online sales declined by 15.0%, resulting in overall LFL sales growth of 4.2%. This information is based on the trading update for the 52 weeks ended 30 April 2023.

FAQ

What is TheWorks.co.uk?

TheWorks.co.uk is a UK-based discount retailer that specializes in selling a wide range of products including books, art and craft materials, gifts, toys, games, and stationery. The company operates more than 500 stores across the UK and Ireland. It offers a unique and enjoyable shopping experience, built on core principles of value, variety, and quality. Customers can make huge savings on a range of art and craft supplies, books, and stationery at The Works. The company also has a strong multi-channel proposition, which includes an online store where customers can browse and purchase products. The online store also offers features like creating an account for faster checkouts in the future, adding products to the basket, and using promotional codes for discounts. TheWorks.co.uk accepts payments from VISA, MasterCard, Debit Cards, AMEX, PayPal, and Apple Pay. The company is committed to providing great value products and regularly updates its stock with new arrivals and bestsellers. It also offers special deals like 10 for £10 bundles, 3 for £15 deals, and clearance sales. TheWorks.co.uk is recognized for its excellent service with a high independent service rating.

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