(4.0 / 5)1765+ Ratings
The Works Reviews
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Feb 13, 2023
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Feb 12, 2023
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Feb 12, 2023
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Feb 12, 2023
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Feb 11, 2023
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Feb 10, 2023
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Feb 9, 2023
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Feb 9, 2023
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Feb 8, 2023
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Feb 7, 2023
The Works Customer’s Q&A
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The Works FAQs
Does The Works deliver to my area?
Yes, The Works offers Standard Delivery services on all orders shipped throughout the UK and the Republic of Ireland.
Can I amend my order?
Unfortunately, you cannot cancel or amend your order once it has been placed. This includes changing the delivery address, products, or payment methods. However, you can always return any unwanted items to them for a refund.
How do I return items?
You can return any item for a refund by following a few simple steps. Items ordered online can be returned back to your Local Store. Please parcel your goods with the original documentation included. For damaged or faulty items, please use their Contact Centre or return them to your nearest store for a full refund.
What is The Works' returns policy?
As a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which The Works begins provision of the services.
I have returned my order to you, when will I get my refund?
Once an order has been received back by the warehouse, The Works aims to process your refund within 7 days. You will receive an email detailing the total refund amount and the item(s) that have been refunded. The refund will take 3-5 working days (Monday to Friday) to transfer to your bank.